Stores, like Tesco, should offer customers the choice to print a receipt so as to avoid people depositing them in the bin right away. Kill two birds - i.e. waste & cost - with one service design adjustment.
It’s the little things that make a big difference.
Explain to me how I’m supposed to fill in a form field for “All Visited Countries” when there’s a maximum length.
Even subtle visual clues can help clear up confusion about usage.
You’d think one could suffice.
Jargon, e.g. hair stylist lingo, is a barrier between the technically inclined and less technically inclined. Kill the unnecessary smart talk and we can ease collaboration.
“Talking” ATMs allow users to plug a standard headset into the jack to hear instructions. Out of sight, out of mind.
Seriously now, who will read that bottom text? Don’t include misleading words that require asterisks if we can’t read it from afar - because we won’t.
Poetry in the prosaic (Taken with Instagram at Herman Miller Pop Up Shop)
Culture is in a perpetual cycle of subtly trying to assign roles to genders while claiming to promote the tenets of empowerment.
What’s “in style” turns to trash very quickly. It appears these poor magazines in SoHo didn’t even have time to be read before being left amongst waste.
Store in Williamsburg warns would-be thieves by placing photos of caught shoplifters up on the front door. Appeal to fear as a method of persuasion and a tool to change behaviors.
Mass produced trend-dependent, supposedly “sustainable” clothing - now out of style - way overstocked in American Apparel warehouse in Manhattan. To be later resold in emerging markets and then brought back in slightly different yet remarkably similar style as retro (at 1.5x the price).
What’s this ad really even doing here? What’s the value it gives to consumers?
Might as well have put up “Soda, it’s got electrolytes.”
Scott Hanselman’s blog post yesterday, about 14 “old people” icons that don’t make sense anymore, got me thinking about the actual products behind these icons. Guess what - they don’t make sense anymore either.
